Experienced patio and verandah builders in Derrimut.September 26, 2018
So for our usual monthly blog we thought that we would write something a little different, today we want to tell you all about what we do behind the scenes and how much we actually put in to provide the best service that we can to all our valued customers.
At Designer Pergolas and Carports we try our very best to provide all our customers with the best possible service that we can, and this all starts with either a phone call to our office, an inquiry with our good friends over at Stratco or by the customer simply dropping into our showroom and requesting for us to come out and provide a free design measure and estimate service. Once we have you booked in for a design and quote one of our qualified team come to your house and measure the area where you would like your new patio and listen to your idea on what you actually want for your new patio, we then take all this information back and provide options as to what would meet your needs and a price, and we always try to provide our best possible price.
When the client decides to move forward with our services we then attend the site again to complete the check measure to ensure that our measurements were correct and to move forward with the plans and permits stage. Designer Pergolas & Carports has their very own in house drafting team where architectural plans are completed and the building permit applied for, keeping in mind that every job is unique where some will need different consents such as build over easement consent or report and consent, these application cause a time delay which can be quite substantial in some cases although we try our very best to complete the applications in as timely a manner as possible.
Once we have received the building permit our administration staff progresses the job to the ordering of material stage, again each job is unique and all of our jobs are made to order so some jobs depending on material and the job can take longer for us to receive the goods than others, when we receive the material into our factory we then give the customer a call to arrange for an installation date that is suitable for the client and fits into our schedule.
The Designer Pergolas & Carports installation team are second to none and take pride in their work, they arrive on site as early as possible, install your new patio while taking care of the environment around them and when we leave we take all the rubbish and scrap material leaving you to enjoy your brand new patio. Our installation team is professional in their manner, approachable, friendly and hard working
Designer Pergolas and Carports is a family operated business with more than 30 years industry experience and have a strong partnership with Stratco as we are one of their authorized dealers, we only supply the absolute very best in material and workmanship and stand by our products with warranties supplied on both material and labor, and we pride ourselves on providing our best possible service to each and every client.
Give us a call today or drop into our extensive showroom at 1/103 Elgar Road in Derrimut and have a chat with our friendly staff about what we can provide for your home, and remember at Designer Pergolas and Carports “we’ve got you covered”.