From Outdoor Blind Styles to Garden Sheds: FAQs
Got a hot question you need an answer to? Scroll through our list of frequently asked questions for Designer Pergolas and Carports or email us to ask one of your own!
Q. What are your guarantees on your products?
A. Guarantees will vary depending on what category of product they fall into, so give us a call on 1300 665 590 to ask any specific questions. However, here are some basic facts:
- Stratco has a 15 year structural guarantee and 24 month installation guarantee
- Bluescope Colorbond products have a 8 year guarantee on fading
It is important to note that Stratco guarantees are only valid when an authorised dealer installs your structure.
Q. Tell me more about the extra features you offer with your pergolas and verandahs?
A. We can offer a full range of electrical options to complement the Stratco Outback system. With different lighting options, fans and weather proof power points, we can provide a total package electrical option installed by a registered electrician with electrical certificates. The other feature of our electrical work is the pre-wiring concealed inside our hollow beams. This means no unsightly wires on or around the beams, which is a safer and more aesthetically pleasing option.
Q, What kind of pergolas do you sell?
A. The answer to that is: many! Browse through our pergolas and carports page to see for yourself our full range!
Q. What locations do you service?
A. We have a very wide service area and list of locations we can come to! Find out more about the locations we work in.
Q. What are your opening hours?
A. Our opening hours are Monday to Friday: 9am to 5pm and Saturdays 9am to 3pm. We can also offer after hours and public holiday times by appointment
Q. Where are your locations?
A. Our head office is located in Unit 1/103 Elgar Road, Derrimut. We service the western, north western, Geelong and Bellarine Peninsula regions of Victoria.
Q. What is the story behind Designer Pergolas and Carports?
A. Based in Derrimut, find out more about us.
Q. What kind of outdoor blinds do you stock?
A. We manufacture blinds in house using the slide track system.
Q. I'm interested in garden sheds. What kind of models do you stock?
A. We sell four models within our garden shed range. There's the Gable roof option, which is a smaller shed and the Skillion roof model, perfect to tuck nicely at the side of your house or fence. We also sell a Flat Roof design and a Heritage roof model. As well, we also find our timber range of sheds to be a popular choice for those seeking a more natural looking garden shed.